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Dashboard, schedule, and saved work

After sign-in, My cases shows your available patient attempts and classrooms. The available controls depend on your course and account type.

Find your activity​

  • Resume an existing patient to continue that attempt.
  • Open a sequence classroom to see ordered course progress.
  • Start an available assigned case for a new encounter.
  • Open a creation classroom only when your course asks you to author a case.

Do not start another patient simply because you cannot find a saved one. Check the same account and classroom first.

Scheduled access​

Longitudinal ID/PIN accounts show events with a start, end, display timezone and state:

StateWhat to expect
UpcomingEvent information, not early access to questions or cases
ActiveCourse actions allowed during the window, subject to ordinary prerequisites
Ended/read-onlyRetained accessible work may be revisited, but not edited/submitted

Always read the listed timezone. A repeat event for the same classroom resumes existing progress; it is not a fresh attempt.

Public practice can be available independently if enabled by your course administrator. A gap between scheduled events does not necessarily mean public practice is disabled.

One-time expiry​

One-time ID/PIN accounts display their deadline. When expired, starting, editing, submitting, and finishing are restricted. Automatic expiry handling is not the same as explicitly completing a course activity.

Do not assume leaving a browser open extends access. If teaching is delayed, ask the course team rather than creating another account.

A classroom is missing​

Check the login method/account, event dates, classroom assignment, and any consent requirement. Upcoming content may deliberately be hidden. Ask the course administrator to verify access; a student's inability to see a future case is not necessarily a bug.